Current:Home > MySamsung recalls a million stoves after humans, pets accidentally activate them-InfoLens
Samsung recalls a million stoves after humans, pets accidentally activate them
View Date:2024-12-23 15:21:25
Samsung has issued a recall for some of its electric stoves warning the front-mounted knobs are a potential fire hazard because they can accidentally be activated if people — or even pets — bump into them.
"In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Samsung Electronics America Inc. has announced a voluntary recall for certain slide-in electric range models with front-mounted knobs," Samsung said in an advisory.
More than a million units of the ranges have been sold, according to the CPSC, and Samsung has received over 300 reports of unintentional activation of the front-mounted knobs by humans or pets since 2013.
The ranges have also been involved in approximately 250 fires, with at least 18 fires causing extensive property damage, the CPSC reported. Approximately 40 injuries have been reported, with eight requiring medical attention. There have also been reports of seven fires involving pet deaths.
Watch:Video shows dog turning on stove, starting fire in Colorado Springs home
What models of Samsung stoves have been recalled?
Model numbers of stoves are located on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled model numbers include:
- NE58K9430SS/AA
- NE58N9430SG/AA
- NE58R9431SG/AA
- NE58R9431SS/AA
- NE58R9431ST/AA
- NE58F9500SS/AA
- NE58K9500SG/AA
- NE58F9710WS/AA
- NE58K9850WS/AA
- NE58K9850WG/AA
- NE58K9852WG/AA
- NE58H9950WS/AA
- NE58R9311SS/AA
- NE63T8111SG/AA
- NE63T8111SS/AA
- NE63T8311SG/AA
- NE63T8311SS/AA
- NE63BG8315SSAA
- NE63CB831512AA
- NE63BB851112AA
- NE63T8511SG/AA
- NE63T8511SS/AA
- NE63T8511ST/AA
- NE63A8711QN/AA
- NE63BB871112AA
- NE63T8711SG/AA
- NE63T8711SS/AA
- NE63T8711ST/AA
- NE63T8751SG/AA
- NE63T8751SS/AA
The products, manufactured in Thailand, were sold at Best Buy, Costco, Home Depot, Lowe’s and other appliance stores nationwide, and online at Samsung.com between May 2013 and August 2024 for between $1,250 and $3,050.
What to do if you have a recalled Samsung stove
Samsung and CPSC have advised consumers to immediately contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range. The set of knob locks or covers are available free of charge to consumers regardless of warranty status.
While consumers can continue using the ranges, Samsung has requested users to be extra careful while using them by never leaving anything on the stove top when not actively using it, keeping children and pets away from range knobs and ensuring they are properly turned off after cooking.
Consumers with Wi-Fi enabled ranges can also enable “Cooktop On” notifications on the Samsung SmartThings app to receive alerts when a cooktop burner is turned on.
Those customers seeking more information can contact Samsung's toll-free number at 833-775-0120 from 9 a.m. to 8 p.m. ET Monday through Friday, email at [email protected], or visit samsung.com/us/support/range-knob-kit to request free knob locks.
Saman Shafiq is a trending news reporter for USA TODAY. Reach her at [email protected] and follow her on X and Instagram @saman_shafiq7.
veryGood! (5599)
Related
- Week 10 fantasy football rankings: PPR, half-PPR and standard leagues
- Freddie Freeman's wife explains All-Star's absence: 'Scariest days of our lives'
- 2024 Olympics: What Made Triathlete Tyler Mislawchuk Throw Up 10 times After Swim in Seine River
- Books similar to 'Verity' by Colleen Hoover: Read these twisty romantic thrillers next
- Why Amanda Seyfried Traded Living in Hollywood for Life on a Farm in Upstate New York
- Imane Khelif, ensnared in Olympic boxing controversy, had to hide soccer training
- Vanderpump Rules' Lala Kent Details Terrifying Pregnancy Health Scare That Left Her Breathless
- Summer Music Festival Essentials to Pack if You’re the Mom of Your Friend Group
- 'America's flagship' SS United States has departure from Philadelphia to Florida delayed
- Brittney Griner on Paul Whelan, Evan Gershkovich being released: 'It's a great day'
Ranking
- Jana Kramer’s Ex Mike Caussin Shares Resentment Over Her Child Support Payments
- Police investigate death threats against Paris Olympics opening ceremony director
- CD match, raise, or 9% APY! Promos heat up before Fed rate cut. Hurry to get the best rate
- Kremlin acknowledges intelligence operatives among the Russians who were freed in swap
- Jelly Roll goes to jail (for the best reason) ahead of Indianapolis concert
- New sports streaming service sets price at $42.99/month: What you can (and can't) get with Venu Sports
- Watch as Wall Street Journal newsroom erupts in applause following Gershkovich release
- USA's Casey Kaufhold, Brady Ellison win team archery bronze medal at Paris Olympics
Recommendation
-
Trump announces Tom Homan, former director of immigration enforcement, will serve as ‘border czar’
-
Scammers are taking to the skies, posing as airline customer service agents
-
Skunks are driving a rabies spike in Minnesota, report says
-
The Daily Money: Scammers pose as airline reps
-
Lions find way to win, Bears in tough spot: Best (and worst) from NFL Week 10
-
What is Brat Summer? Charli XCX’s Feral Summer Aesthetic Explained
-
What DeAndre Hopkins injury means for Tennessee Titans' offense: Treylon Burks, you're up
-
2024 Olympics: Skateboarder Sky Brown Still Competing With Dislocated Shoulder